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| Question: How much does it cost to join VeeTel? | |||||||||
| Answer: It does not cost anything to Join us. In fact when you register with VeeTel, we provide you with one free call for up to one hour to the country of your choice as long as it is not an overseas Mobile number. | Do I have to be on a contract? | ||||||||
| Answer: No Contracts. We endeavour to give our customers the freedom and ease to be part of this terrific company. | Question: Do I need to have Line Rental with VeeTel? | ||||||||
| Answer: No. You can remain with your Provider for the line rental and use VeeTel for the Override. | Question: How do I make calls with VeeTel? | ||||||||
| Answer: Very easy Just by dialling the VeeTel override, For example, Local: Dial 1414 + Phone Number National: Dial 1414 + Area Code + Phone Number International: Dial 1414 + 0011 + Country Code + Area Code + Phone Number Calls to Mobile: Dial 1414 + Mobile Number. |
Question: Do I need to join VeeTel to use 1414 override number? | ||||||||
| Answer: Yes, Call 1300 833 835 to join. All we do is enter your information in our database and connect 1414 override on your telephone number all within a couple of hours. You can also join VeeTel by clicking here. | Question: Does VeeTel have a Line rental service? | ||||||||
| Answer. Yes. Click here for more information about Line Rental Plans | Question, How do I sign up to VeeTel for the Line Rental? | ||||||||
| Answer: It is as easy as signing up for the override! Call 1300 833 835 to join. All we do is enter your information in our database, then arrange a Voice recording to authorise the transfer of your Telephone number to VeeTel. So there is no forms to fill or sign just a couple of minutes of your time and we are on the way. Nonetheless if you if you prefer, we can still send you a transfer form to complete. | Question: Will I keep the same products and services when I transfer my phone to VeeTel? | ||||||||
| Answer: Most of your existing products and services will be available through VeeTel. However some services are not available such as Priority Assistance, Messagebank 101 and an automatic discount for Pensioners. Regardless, our plans and rates are competitive and you may still warrant an overall saving on your monthly VeeTel bill. | Question: What happens when I sign up to VeeTel Line Rental? | ||||||||
| Answer: The transfer of your phone number to VeeTel should take between 7-21 days. Once the transfer is complete we will send you a welcome letter confirming the completion of transfer and charges. | Question: Do I still need to dial 1414 if I request Line Rental with VeeTel? | ||||||||
| Answer: Once you receive the VeeTel confirmation letter you do not need to dial 1414. VeeTel customers can directly dial most numbers from their telephone service. | Question: Does VeeTel have Mobile Services. | ||||||||
| Yes, we are currently only offering sim card only plans. Click here for more information. Please stay tuned for future mobile products. | Question: Does VeeTel have Mobile Services. | ||||||||
| Not as yet however we are in the process implementing an Internet service very shortly. Please stay tuned. Besides we could be saving you on Internet services in the future. | Question: How will I be billed? | ||||||||
| Answer: We send you an itemised bill once a month with the calls you make. |
Question: How much does it cost to join VeeTel? | ||||||||
| Answer: Simply by Introducing a family or friend to VeeTel. For Every person you introduce to VeeTel you will be issued a one off discount of $5.00 as soon as that person makes $5.00 worth of calls. Not only that, you will also be issued an ongoing discount of 3% of your family or friends total monthly bill. For more information call us on 1300 833 835. | Question: Can someone speak my language? | ||||||||
| Answer: Yes, VeeTel has a multi-lingual call centre with, Serbian, Croatian, Bosnian, Macedonian, Greek, Arabic, Turkish, Russian, Japanese, Hindi and Punjabi. | Question: What if I want to make changes or have any enquires about to my VeeTel Account? | ||||||||
| Answer: Call VeeTel’s friendly Customer Service team on 1300 833 835 or click here to Make an online enquire. | |||||||||
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